
TERMS AND CONDITIONS
Welcome to Fascapple Glass Ltd. (“Fascapple Glass” or “fascapple glass”). This website (the “Site”) is owned and operated by Fascapple Glass Ltd. (“we”, “us”, “our”). By accessing or using our website https://fascappleglass.com (the “Site”) and our services, you agree that you have read, understood and are bound by these Terms and Conditions (the “Terms”) and the links referenced in these Terms. Please read them carefully before using our site or using any of our services.
1. Services Offered
We provide:
a. Hot Shop and Cold Shop Rentals
b. Glassblowing Workshops and Lessons
c. Custom Commissions
d. Studio sales (online and in studio gallery): Original Works, Series, Singles
e. Such other services as may be added to the Site and provided from time to time.
Except as may otherwise be provided in these Terms, these Terms are intended to govern the purchase of items from our online store. Except as may otherwise be provided in these Terms, all other services provided in this Site are governed by other sections of the Site, the requirements of such sections and any contracts required or formed by the provision of the services described in that section of the Site.
2. Use of the Online Store
The Site may be accessed and used only by individuals who can form legally binding contracts under applicable laws, who are 18 years of age or older, and who are not barred from using the Site under applicable laws.
The Site is provided solely as a convenience to you. You may access and use the Site only in accordance with all applicable laws and regulations and with these Terms. You acknowledge and agree that Fascapple Glass, in its sole discretion and without notice or any further obligation to you, may temporarily suspend or permanently discontinue and refuse any and all current and future, access to or use of the Site.
Any use of the Site not expressly authorized under these Terms will terminate the permission or licence granted by these Terms, will result in you being barred from use of the Site, and may violate applicable law including copyright, trademark and/or other intellectual property laws, and communications regulations and statutes.
Any new features which are added to the current store shall also be subject to these Terms. You can review the most current version of these Terms at any time on this page. We reserve the right to update, change or replace any part of these Terms by posting updates and/or changes to the Site. It is your responsibility to check this page periodically for changes. Your continued use of or access to the Site following the posting of any changes constitutes acceptance of those changes.
Our online store is hosted on Wix.com Ltd. (“Wix”). It provides us with the online e-commerce platform that allows us to sell our products to you.
3. Third Party Sites and Links
We may provide you with access to third-party sites and links (“Third Party Sites”). We neither monitor nor have any control nor input of the Third Party Sites nor do we have control over the use of your data by the Third Party Sites. Any use by you of the Third Party Sites is on an “as is” basis, without liability on our part and is entirely at your own risk and discretion.
4. Indemnification
You agree you are liable to and will defend, indemnify and hold harmless Fascapple Glass, its affiliates and their respective directors, officers, employees, agents, contractors, subcontractors and those other parties for whom they are each legally responsible from all losses, liabilities, claims, and expenses (including solicitor and client costs on a solicitor and client full indemnity basis) arising out of your use of the Site and services provided by us to you including any purchase under an account established through the Site. The indemnity contained in this paragraph is in addition to any other indemnity that you may provide to us in any other contract.
5. Account
You may need to establish an account with Wix to purchase any product from our online store. As such you will be responsible for complying with the requirements of Wix. You are solely responsible and liable for all activities, including, the purchase of products and services through the use of the Site.
Fascapple Glass may be required by law to disclose account information or may be required to do so to provide customer service and in doing so, you agree that Fascapple Glass will not be liable and that this, to the extent necessary, will be an exception to our Privacy Policy.
6. Electronic Communication
By using the Site, you consent to receive electronic communications from Fascapple Glass in the form of an email sent to you at the email address provided to us and you agree that such email shall be treated for all purposes as written communication.
7. Personal Information
We collect and use your personal information in accordance with our Privacy Policy. We use other third party providers (such as Wix, Clickship, Square, PayPal and Mailerlite) and we are not liable for their use of your data.
8. Exchanges and Returns
As to exchanges and returns of purchase items, please see Frequently Asked Questions (FAQs), for further detail. The FAQs are incorporated into these Terms by reference and form part of your obligations when using the Site and the services offered by Fascapple Glass. By using the Site and by using any services offered by Fascapple Glass you are legally bound by the provisions in the FAQ’s, as may be amended from time to time.
9. Shipping
We ship domestically and internationally. Please see FAQs, for further details.
10. Duties and Taxes
Taxes are your responsibility and are in addition to the purchase price of any product. Taxes include all provincial sales tax, excise tax and other applicable provincial and federal Canadian taxes and any duties or other charges that may be imposed on the sale of the product by the receiving country.
11. Gift Certificates
As of January 20, 2026, for the purchase of a Gift Certificate (GC) for a workshop, please know:
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The GC does not expire.
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If the GC is not redeemed within 1 year of the first day of the month in which it was purchased, the GC recipient will pay any price difference between the workshop cost at time of purchase and when it is redeemed. For example, if the workshop costs $297 (plus tax) in January 2026 and hypothetically costs $315 (plus tax) in February 2027, then the recipient pays $18 (plus tax) difference.
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In all instances, redeemed means the date the GC is used to book a workshop.
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If the workshop no longer exists, then the recipient purchases a workshop of their choice and pays any difference in price.
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If the GC is for an amount less than the cost of the workshop, the GC forms a credit against the purchase price of the workshop at the time of purchase.
For the purchase of a GC for a specific amount for a gallery or lesson purchase, then the GC does not expire.
In all instances, a GC cannot be redeemed for cash and can only be applied as a credit against the purchase of a service or item for which the GC was purchased. The GC cannot be transferred or resold. Fascapple Glass reserves the right to modify terms of the GC without prior notice. Advance booking is required for a GC issued for a workshop or lesson.
12. Prohibited Uses
You may not use our Site or the services in any manner that is inconsistent with Fascapple Glass’s image or brand or that otherwise may harm Fascapple Glass or the Site (as determined by Fascapple Glass, in its sole discretion), including, any of the following:
a. Any action that uses technology or other means to access the Site, or other content that is not authorized by Fascapple Glass;
b. The use of a false e-mail address, impersonate any person or entity, or otherwise mislead as to the origin of content, goods or services;
c. Any attempt to introduce viruses or any other computer code, files or programs that interrupt, destroy or limit the functionality of any computer software or hardware or telecommunications equipment;
d. Any action that imposes or may impose (in Fascapple Glass’s sole discretion) an unreasonably or disproportionately large load on Fascapple Glass’s infrastructure;
e. Any attempt to gain unauthorized access to Fascapple Glass’s computer network or user accounts;
f. Any action that violates any provincial or federal laws or encourages conduct that would constitute a criminal offense, or gives rise to civil liability;
g. Any attempt to damage, disable, overburden, or impair the Site or Fascapple Glass’s servers or networks or the use of any robot, spider, scraper or other automated means to access the Site;
h. Any failure to comply with applicable third party terms; and
i. Any action which defames, abuses, harasses, stalks, threatens, or otherwise violates the legal rights (such as rights of privacy and publicity) of others.
This list of prohibitions provides examples and is not exhaustive and Fascapple Glass reserves the right in its sole discretion to terminate your access to your account and the Site.
13. Disclaimer of Liability
All services and products are provided on an “as is” basis, without warranties of any kind, either express or implied. The Indemnified Parties will not be liable for any indirect, special, punitive, incidental, exemplary, multiplied or consequential damages, lost profits or revenues or failure to realize expected savings, or any damages whatsoever, whether under contract, tort (including negligence) or any other theory, including, without limitation, arising out of or in connection with any loss or other damages in connection with any (a) injuries during use of hot shop or cold shop; (b) loss or damage due to product misuse; or (c) unavailability or non-performance of the Site, errors, omissions, viruses and malicious code. These limitations will apply notwithstanding any failure of essential purpose of any limited remedy.
14. Severability
If any provision of these Terms is found to be invalid or unenforceable under applicable law, that provision will be modified to the extent necessary to make it enforceable, or severed if necessary, and the remaining provisions will remain in full force and effect.
15. Changes and Amendments to Terms
We reserve the right to update or change these Terms at any time. We will notify users of changes by updating the “Effective Date” above. Your continued use of our services constitutes acceptance of the revised Terms.
16. Entire Agreement
These Terms constitute the entire agreement between you and Fascapple Glass regarding your use of the Site and our services and supersede any prior agreements.
17. Governing Law
These Terms are governed by and construed in accordance with the laws of the Province of Alberta and the applicable federal laws of Canada. You agree to submit to the exclusive jurisdiction of the courts located in Calgary, Alberta.
18. General Provisions
Except as otherwise expressly provided or unless the context otherwise requires, the following provisions shall govern the interpretation of these Terms: (a) words importing the singular number or masculine gender shall include the plural number or the feminine or neuter genders, and vice versa; (b) the captions, headings and table of contents contained herein are for reference only and in no way affect these Terms or its interpretation; (c) all references to federal and provincial statutes, regulations, codes and guidelines includes amendments to such statutes, regulations, codes and guidelines and successor and replacement legislation thereto unless otherwise stated to the contrary; (d) words and terms denoting inclusiveness (such as “include” or “includes” or “including”), whether or not so stated, are not limited by and do not imply limitation of, their context or the words or phrases which precede or succeed them; and (e) no joint venture, partnership, employment, or agency relationship exists between you and Fascapple Glass as a result of these Terms or any use of the Site.
19. Contact Information
If you have any questions about these Terms or our services, please contact us at:
Fascapple Glass Ltd.
7865 – 56 Street SE, Unit 104
Calgary AB Canada T2C 5S7
Phone : 403-909-7729
Email : ask@fascappleglass.com
Website : https://fascappleglass.com/
Social : instagram@fascappleglass
